Arsip Troubleshooting

Sistem dokumentasi error log dan instruksi perbaikan.

Recording 10/06/2026
request tarik recording ke oss di all layanan pertanggal
DETAIL LOG ERROR / GEJALA
request tarik recording ke oss di all layanan pertanggal
PROSEDUR SOLUSI FIX

buka ssh 30.23

path nya di /QA_REQ/cari.sh

#!/bin/bash

FOLDER="oss://simrecording-infrequent/RECORDING/MQUEUE/2026/05/29/"

DEST="/QA_REQ/"

PATTERNS=(

"9732000567"

)

for p in "${PATTERNS[@]}"; do

    echo "Copy file dengan pola: $p"

    ossutil cp -r "$FOLDER" "$DEST" --include "*$p*"

done


Recording 10/06/2026
request tarik recording ke oss di all layanan (banyak tgl)
DETAIL LOG ERROR / GEJALA
request tarik recording ke oss di all layanan
PROSEDUR SOLUSI FIX

buka ssh 30.23

/QA_REQ/KOORSODIQREQAMARTHA/

#!/bin/bash

FOLDER_BASE="oss://simrecording-infrequent/RECORDING/MANUAL/AMARTHA/"

DEST="/QA_REQ/KOORSODIQREQAMARTHA/RTP/"


# Format: "PATTERN|DD/MM/YYYY"

DATA=(

"5001280691|06/01/2026"

"5001905591|06/01/2026"

"7754740|07/01/2026"

"5002007107|07/01/2026"

"5001864001|08/01/2026"

"5002016700|09/01/2026"

"6556518|13/01/2026"

"5002073523|13/01/2026"

"7116300|14/01/2026"

"5002581179|14/01/2026"

"5001071537|14/01/2026"

"5002755490|19/01/2026"

"6283868|20/01/2026"

"5002047087|21/01/2026"

"5002131517|06/02/2026"

"5001765432|11/02/2026"

"5001998617|12/02/2026"

"5001923743|13/02/2026"

"5002569319|20/02/2026"

"7847082|23/02/2026"

"7674581|23/02/2026"

"5001919901|24/02/2026"

"5000115869|25/02/2026"

"5001924770|25/02/2026"

"5001736024|27/02/2026"

"5003488821|12/03/2026"

"5003488821|12/03/2026"

"5002073523|13/03/2026"

"5002073523|13/03/2026"

"5001816469|16/03/2026"

"2300845613|16/03/2026"

"5001816469|16/03/2026"

"2300845613|16/03/2026"

"2301386448|17/03/2026"

"2301386448|17/03/2026"

"5003629378|25/03/2026"

"5003629378|25/03/2026"

"5001897832|15/05/2026"

"5001768572|18/05/2026"

"7982428|22/05/2026"

"8623328|25/05/2026"

)


for entry in "${DATA[@]}"; do

    PATTERN="${entry%%|*}"

    DATE="${entry##*|}"

    # ubah format DD/MM/YYYY ? YYYYMMDD

    DAY=$(echo "$DATE" | cut -d'/' -f1)

    MONTH=$(echo "$DATE" | cut -d'/' -f2)

    YEAR=$(echo "$DATE" | cut -d'/' -f3)

    FOLDER="${FOLDER_BASE}${YEAR}${MONTH}${DAY}/"


    echo "Copy pola $PATTERN dari tanggal $DATE ($FOLDER)"

    ossutil cp -r "$FOLDER" "$DEST" --include "*$PATTERN*"

done

Recording 04/06/2026
script copy recording
DETAIL LOG ERROR / GEJALA
jika ada request ambil recording
PROSEDUR SOLUSI FIX

find /var/spool/asterisk/monitor/2025/12/29/ -type f -name "*0811651573*"

cp -Rf /var/spool/asterisk/monitor/2026/01/12/*081376813373* /root/GoogleDrive/RECORDING/REQ231225/

find /root/GoogleDrive/RECORDING/MTF_TASK_FORCE/2025/12/12 -iname "*MTF_TASK_FORCE*" | wc -l

find /var/spool/asterisk/monitor/2025/12/12 -iname "*MTF_TASK_FORCE*" | wc -l